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Presence Training Privacy Policy

This privacy policy covers use of the Presence Training website and also being on our email list (if you have chosen to be on that list).

 

Who we are

We are Presence Training Ltd – UK Company Number 08120356

Our website address is: https://presencetraining.co.uk

Our registered office is Damon House, Sylvan Avenue, London NW7 2JT

Email – hello@presencetraining.co.uk

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

On the whole we try to avoid using cookies, but unfortunately many third party plugins installed on our platform use them.  We use cookies to remember and process the items in your shopping cart, to track your progress through the site to better improve site performance, and to track site traffic.

If you prefer you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Like most websites we use Google Analytics to see how many visit and what pages they visit.  We use Hotjar to see how people are using the pages in order to make them easier to understand and more functional.  We don’t track individual users or use remarketing (those annoying adverts that follow you around the web).

 

Who we share your data with

We don’t share, sell, rent or trade your data with anyone.

We use a variety of third parties to help us use your information to provide you with our service.

For instance we use Paypal when you make a purchase through our site, and pass them your name, email and order details.

We use Mailchimp.com to store and administer our email list (you can sign up via this website and opt out easily at any time).

We use Google Analytics and Hotjar as described above, but this is anonymous data – we don’t know who you are.

Visitor comments may be checked through an automated spam detection software provider.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you’ve done one of our workshops we retain basic information about you for 6 years from the date of your last workshop in case you come back to us and want to do another workshop.  That way we know what workshops you are eligible for and it also saves you giving us information you’ve already given us again.

If you’re on our mailing list, held in Mailchimp, your name, address and email opening history will be retained until such time as you choose to unsubscribe from that list.  This is because if you are still subscribed and choose not to unsubcribe we are assuming that you want to continue receiving our emails.  (Everyone on our mailing list either positively opted in, or attended one of our workshops and was given a chance to opt out before being put on the mailing list).

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Additional information

How we protect your data

The security of your information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information based on its sensitivity. Despite our best efforts, however, no security measures are completely impenetrable.

What third parties we receive data from

The only third party data we receive is the analytical information from Google and other services analysing our our website is being used, plus information about your payments from Paypal.

What automated decision making and/or profiling we do with user data

We don’t do any.

 

Your consent

By using our site you consent to this privacy policy

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you feel that we are not abiding by this privacy policy, you should contact us immediately using the contact information provided below.

 

Your access to and control over information

You may opt out of any future contacts from us at any time. You can do the following at any time by writing to hello@presencetraining.co.uk or hitting the unsubscribe button on any email we send you. You can also optionally request us to delete your information by emailing hello@presencetraining.co.uk. We will then delete all information we have about you except that which we are required to hold by law.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at hello@presencetraining.co.uk .

Thank you for reading this.

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